Contact information

Contact Us

At Lusso Romano, we value every customer and are committed to providing attentive support throughout your shopping experience.

Whether you have a question about our bespoke footwear, sizing, customisation, an existing order, delivery, or after-sales support, our team is here to assist you.

Customer Support

Email: support@lussoromano.com

For faster assistance with an existing order, please include your order number in your email.

Order & Product Assistance

Our customer support team can assist with:

Product and design enquiries
Bespoke and custom orders
Size and measurement assistance
Order status
Shipping and delivery
Returns and replacements
Product care
After-sales assistance

Business & General Enquiries

For business, partnership, wholesale, or other general enquiries, please contact us at:

Email: support@lussoromano.com

Customer Support Hours

Monday – Saturday
[11:00 AM – 03:00 PM IST]

We aim to respond to enquiries as promptly as possible. Response times may vary during weekends, public holidays, promotional periods, and periods of high enquiry volume.

Important

For returns, replacements, delivery issues, or order-related concerns, please contact us using the email address above before sending any product back.

Lusso Romano
Bespoke Leather Footwear
Email: support@lussoromano.com

We look forward to assisting you.